Our Customer Services team are here to help you between 8.30am to 5.30pm / Monday to Friday
Email Us – firstname.lastname@example.org
Call Us – 0117 4287721
If you would like to write to us our address is: Van Sales UK, St Andrews Road, Avonmouth, Bristol, BS11 9BY
For any vehicle with Manufacturer issues, contact the Manufacturer Customer Services teams direct, click the following link for each Manufacturer’s telephone numbers – CLICK HERE
For any vehicle Warranty & Breakdown issues that you may encounter during the life of your vehicle the Manufacturers contact numbers can be found here – CLICK HERE
Complaints Handling Procedure
In the rare occasions that issues occur, as a business we are committed to treating customers fairly and in a prompt manor. Below you will find a simple outline of our complaint handling procedure and details of the regulatory & Industry bodies by which we are regulated.
View our Treating Customers Fairly Policy – CLICK HERE
Van Sales UK are authorised and regulated by the Financial Conduct Authority. Our Financial Conduct Register number is 741996. We are a credit broker rather than a lender and offer credit from a selected panel of lenders.
View our FCA information page – CLICK HERE